Business Introduction
Cross-border Supply Chain Logistics
First-Leg Transportation
Ocean Freight Services: We provide Full Container Load (FCL) and Less than Container Load (LCL) services covering major ports on the U.S. West Coast and East Coast, supported by stable shipping routes and reliable space allocation.
Air Freight Services: We meet high time-sensitivity requirements with efficient door-to-door and port-to-port air freight solutions.
Cross-Border Express Lines: For e-commerce customers, we offer cost-effective, regularly scheduled, and priority-handled dedicated ocean and air express services. Through long-term cooperation with multiple shipping lines and airlines, ChainMile Group provides customers with optimized freight rates and reliable space while ensuring seamless coordination with overseas customs clearance and warehousing.
Featured Facilities
The Group owns more than 40 truck tractors and over 500 container chassis across the United States, enabling short-haul drayage from ports to warehouses, reducing customers’ port detention and demurrage exposure, and accelerating the logistics flow. The Group also operates a 36,000-square-meter ocean container yard in Los Angeles.
Customs Clearance & Brokerage
Scope of Services
We are proficient in various customs clearance models, including general trade imports (B2B) and cross-border e-commerce imports (B2C).
Compliance Assurance
We professionally handle customs valuation, duty calculation, import license applications, and compliance documentation required by agencies such as the FDA, USDA, and EPA, helping ensure that goods meet U.S. market regulatory requirements.
Consulting & Optimization
We provide tariff optimization solutions, logistics and tax consulting, and trade compliance training to help companies reduce import costs and improve cross-border operational efficiency.
Warehousing & Distribution Network
Core Warehousing Facilities: Located in Los Angeles, California; New Jersey; Houston, Texas; Savannah, Georgia; Chicago, Illinois; and other key regions.
Value-Added Services: We provide one-stop services including storage, sorting, order fulfillment, product quality inspection, packaging optimization, labeling, and relabeling.
Featured Facilities: Core warehouses are equipped with ESFR sprinkler systems, hazmat storage qualifications, temperature-controlled storage capabilities, and other facilities to ensure safe and compliant cargo storage.
Last-Mile Transportation & Delivery
Full Truckload (FTL): We provide end-to-end full truckload transportation for large shipments. Less-than-Truckload (LTL): We offer cost-effective transportation solutions for small and medium-sized shipments. Express Delivery: Through deep cooperation with major carriers including FedEx, UPS, USPS, and DHL, we provide stable and efficient last-mile delivery solutions. System-optimized routing supports fast FedEx delivery, with two-day coverage available for many U.S. destinations. Specialized Transportation: We provide customized transportation solutions, including cold chain logistics and hazardous materials transportation, to meet the needs of specialized industries such as fresh food, pharmaceuticals, and chemicals.
Returns & Reverse Logistics
Returns & After-Sales Management
Returns Management: We provide return receiving, storage, comprehensive quality inspection, and categorized processing.
Value Recovery: We offer professional repair, refurbishment, repackaging, and resale services to help customers optimize inventory and reduce losses.
Compliant Disposal: For products that cannot be resold, we provide environmentally responsible and compliant disposal and destruction services.
Cross-border Commerce Enablement
Brand Localization & Local Operations
We establish brand bases in core U.S. cities as North American strategic outposts for Chinese enterprises. These bases provide brand showrooms and experience centers, offline marketing event support, and frontline market insights, helping brands reach target customers more effectively and strengthen their market presence.
Online Marketplace Expansion & Store Operations
We build omnichannel online growth systems covering marketplace onboarding, customized brand-owned websites, social media marketing, and KOL partnerships, helping brands achieve digital growth from zero to one and drive sustainable sales growth.
Offline Channel Distribution
Leveraging strong channel resources and compliance capabilities, we help brand products enter mainstream North American retail chains such as Costco, Walmart, and Target, while also expanding regional wholesale networks and trade show resources to achieve broad market coverage.
Innovative Marketing & Livestreaming E-commerce
Leveraging the ChainMile Livestreaming Base, we provide end-to-end livestreaming solutions covering studio setup, host training, short-video content production, and paid media promotion, helping brands accelerate market entry and early-stage sales growth.
Cross-border Supply Chain Finance
Inventory Financing
Based on goods stored by customers in ChainMile’s U.S. warehouses, we provide flexible warehouse receipt pledge financing services that convert static inventory into dynamic working capital.
Cross-border Payments & Settlement
We provide efficient, compliant, and cost-effective cross-border collection, payment, and foreign exchange settlement solutions covering scenarios such as B2B procurement and B2C sales proceeds.
Supply Chain Finance Solutions
Relying on core enterprise credit and genuine trade backgrounds, we provide comprehensive financial support, including credit enhancement and accounts receivable financing, for brands and their upstream and downstream partners, such as distributors.
Procurement & Cost Optimization
By leveraging the Group’s large-scale centralized procurement advantages and local sourcing resources, we provide agency procurement and supply chain optimization consulting services, effectively reducing origin procurement costs and integrated logistics costs for customers.