Core Competencies
Integrated Supply Chain Network
ChainMile Group has deployed self-operated warehousing and distribution resources at core logistics hubs on the U.S. East Coast, West Coast, and in the central region, creating one-stop supply chain capabilities that cover key ports, consumer markets, and inland hubs. Its self-operated core warehousing facilities exceed 2 million square feet in total area and support a range of storage needs, including general storage, temperature-controlled storage, and hazmat storage. By integrating ocean freight, parcel express, full truckload (FTL), and less-than-truckload (LTL) solutions, we provide customers with efficient, reliable, and cost-optimized warehousing and distribution services.
Multi-Channel Sales Ecosystem in North America
Mainstream Retail & Wholesale Channels: With years of accumulated channel resources and an experienced local team, we have successfully introduced multiple brands into leading retail chains, including Walmart, Costco, Target, Home Depot, and Lowe’s. Through the distribution network of our affiliated trading companies, we have also built a wholesale distribution network serving small and medium-sized B2B customers.
Omnichannel Online Operations Capability: We provide end-to-end services covering marketplace onboarding and store operations on Amazon, TikTok Shop, Wayfair, Shopify, and other platforms, as well as the development and promotion of brand-owned websites. Our professional local marketing team specializes in content marketing and precision advertising on social platforms such as Facebook, TikTok, and Instagram, helping brands achieve both brand-building and performance growth.
Innovative Traffic and Sales Channels: We have established a livestreaming base in Los Angeles with six professional livestreaming rooms and a team of more than 20 Chinese-English bilingual hosts. We provide a complete livestreaming e-commerce solution covering content planning, livestream operations, and traffic distribution, helping brands capture new growth opportunities in short-video and livestreaming commerce.
Industrial Internet-Enabled Supply Chain Service Platform
Intelligent Scheduling & Order Management: By adopting AI forecasting and intelligent order allocation systems, we achieve minute-level order response. Our daily order processing capacity exceeds 100,000 units, and our labeling speed reaches 1,400 packages per hour, significantly outperforming the industry average.
End-to-End Visibility & Precision Operations: Through IoT and big data technologies, we enable dynamic end-to-end tracking of goods from the factory to the end consumer. Grating detection, intelligent consumables management, and review mechanisms help keep the error rate below 0.1%, significantly improving customer satisfaction.
Automation & Labor Efficiency Improvement: Automated order sorting, returns processing, and intelligent warehouse management systems help customers reduce labor costs by up to 60%. Our returns refurbishment and resale mechanism reduces inventory losses by 65%, delivering meaningful cost reduction and operational efficiency gains.
Experienced Local Team & Strategic Partnerships
Professional Local Team: We have built a U.S.-based local team with years of industry expertise in tax, legal affairs, operations, sales compliance, and customer service. The team is well-versed in North American laws and regulations, market practices, consumer behavior, and cultural context, enabling us to provide high-quality market-entry support for Chinese brands.
Strategic Partnership Ecosystem: We have established deep partnerships with shipping lines, logistics providers, e-commerce platforms, payment institutions, and financial institutions, giving customers access to a comprehensive resource network covering first-leg transportation, overseas warehousing and distribution, sales and promotion, cross-border payments, and supply chain finance.
Compliance & Brand Protection: With our own customs brokerage capabilities, we are familiar with the requirements of authorities including the FDA, EPA, and USDA. We provide compliant customs clearance, product certification, tax consulting, and related services to help brands operate legally and compliantly in the U.S. market.
